By John Short, Marketer at YeswareAs a marketer, I am always using Excel to analyze data, pull together reports and project future activity. Salespeople use it much the same way. You need to provide daily, monthly, and quarterly reports for yourself, your team—and often for your superiors. An often overlooked tool in Excel is the Pivot [...]
The customer experience has been Yesware’s focus from our start. And today, we’re happy to introduce you to our first Customer Confidence Advocate: Andrew Hall. An avid biker, a great listener, and a team player, Andrew is a hands-on customer support champion. But beside being your go-to expert for all things Yesware, Andrew also enjoys [...]
Innovation is what separates the A-Players from everybody else. Sales will always be sales. The combination of emotion, logic, and storytelling have been and always will be the driver behind sales. However, tools have changed. What used to be strictly face-to-face interaction turned to phone, then fax. Now a combination of emails, tweets, LinkedIn [...]
By Nacie Carson, Contributor to YeswareMost startups say the same thing: “our people are our best asset.”But when it comes to growing and nurturing that asset, most companies don’t put their money – or, more specifically, their team development investment – where their mouth is.Consciously crafted and implemented team training programs are woefully absent in [...]
You can have the best idea, outstanding engineers, winning salespeople and happy customers. But if the media doesn’t know about your business, just how successful can you be? While coming up with a concept and path to profitability is undoubtedly the most difficult challenge in getting your venture off the ground, if nobody knows that [...]