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What’s New: July 2016 Product Updates

Over May and June, we rolled out a number or product updates and have a couple of exciting announcements for Outlook users.

1. We’re at Your Door, O365 Users

This just in—we’ve launched an O365 add-in to Microsoft’s Office Store. Now you can use email tracking from your web version of Outlook, not just your desktop version.

yesware-email-tracking-0365-store

Want the whole story? See the full update.

2. Less Scrolling with Improved Salesforce Sidebar

This one’s a small modification, but one that makes things easier for users with Enterprise or Prescriptive Analytics subscriptions.

Back in May, we moved the action buttons in the Salesforce sidebar up to the top of the feature so that users no longer have to scroll to access actions like New Task, New Event, Log a Call, New Opportunity, and New Case.

Here’s the “Before” shot:

salesforce-sidebar-before

And here’s what the sidebar looks like now, post-makeover:

Salesforce-sidebar-now-yesware

We expect this update to start saving users more time by removing the scroll and streamlining the location of action buttons for each contact view.

3. Silent is Golden: New Process for Outlook Updates

Outlook users across the board, we think you’ll like this one. The days of needing to restart your desktop Outlook to download a Yesware update are over and done. 👏

With our most recent update, Yesware updates download silently in the background as you continue working, which means no more big notifications getting in your way as you’re trying to email. The download then completes the next time you restart Outlook.

Hip, hip! 🎈

4. Colleague Events Turned Off for New Gmail Users

When new users download Yesware, default tracking events for both senders (the users themselves) and colleagues are now set to OFF. To alert new users in-app and make things easier for them, we’ve also added a notification window with a button to quickly change your preferences.

colleague-events-gmail5. Send Later Improvements

Send Later is even more reliable. As soon as you schedule an email, we use Gmail’s API to locate that scheduled draft rather than waiting until the send time arrives. This makes it easier for our system to locate scheduled emails when it comes time to send (with the exception of a user deleting the draft or choosing to manually send it earlier than the scheduled time).

send-later-yesware-july-20166. Team Tracking Report: Now with Emails Sent to CRM and % Sent to CRM

We’ve incorporated emails Sent to CRM and % Sent to CRM into the Team Tracking Report on our app site, and pulled them out from the Team Activity Report.

Team leads of Team, Enterprise, and Prescriptive Analytics packages will also start seeing the Sent to CRM metrics incorporated into their Weekly Team Report that they receive by email.

weekly-team-report-yesware-jul-2016

Other Updates

We’re constantly working to improve your experience as a Yesware user, which spans from fixing minor bugs to building new features. Take a look at all the things we’ve shipped this month to keep you selling smarter and faster.

Outlook Release Notes

  • We made a significant performance improvement to Salesforce Sidebar that reduces loading time from 60% to 90%, depending on a user’s Salesforce configuration.
  • The Events feed has a slightly updated layout, now showing time and platform without the user needing to scroll over the event.
  • We identified and fixed a bug that caused Outlook to crash or slow down for users with shared mailboxes and low connectivity
  • A bug was causing some images that were embedded in Yesware templates to not show up in Outlook; we fixed it.

Gmail Release Notes

  • We made a significant performance improvement to Salesforce Sidebar that reduces loading time from 60% to 90%, depending on a user’s Salesforce configuration.
  • We fixed a bug where the tooltip arrow (our new in-app user onboarding feature) showing new users how to use Click-to-Call was pointing to the wrong place
  • We fixed a bug in our extension that caused the “Send Later” marker in scheduled emails to be removed when users edited a message.