Yesware Blog

Insights for salespeople.

Yesware Product News

Product updates and press announcements.

What’s New: Product Updates For O365 December 2018

First, an update that shows who is opening your emails — in real-time. See how you can get instant gratification and plan to work smarter with browser pop-up tracking alerts.

Get Instant Tracking Alerts With Browser Pop-Up Notifications

Once you experience what a tracking notification can do for you, it’s hard to go back to your life before.

This update shows pop-up notifications any time there is a new tracking event. This includes email opens and link clicks.

To receive these notifications, the All Events Feed must be popped out in a new browser tab:

Click “YES” when prompted:

  1. If the message was sent to a single recipient, the notification will include the email subject, the recipient (name or email) and the time of the tracking event
  2. If the message was sent to multiple recipients, the notification will include the first recipient (name or email) and “or [# of other recipients] others.”

If at any time you would like to disable the notifications, select “Tracking Events Settings” and switch the toggle for “Event Notifications” to OFF:

Campaigns Dashboard Includes Shared Campaign-Level Stats for Greater Manager-Level Visibility

Premium and Enterprise users: this one’s for you.

Last month, we brought a redesign to the Campaigns dashboard that included:

  • Insights into individual campaign-level analytics
  • A condensed interface that displays more campaigns at once
  • Better overall visibility into which campaigns and touches are currently in progress

Now, we’re continuing the momentum to make campaigns usage even more actionable.

Our latest update:

  1. Brings managers and admins insights into how campaigns are performing across their team
  2. Allows individual users to compare their campaign usage to the rest of the team

By default, the campaigns modal will display your individual campaign-level stats with My Stats:

Toggle to Campaign Stats to view his update. The toggle is sticky and will stay on your latest preference:

For shared campaigns, you can view campaign-level stats for:

  1. In Progress / Total Recipients: Number of in-progress and total recipients added to a campaign
  2. Open %: Percentage of recipients added to a campaign who opened an email
  3. Click %: Percentage of recipients added to a campaign who clicked a tracked link or attachment
  4. Connect %: Percentage of recipients added to a campaign who replied to an email

Note: The number of in-flight recipients on each touch will also reflect the activity of everyone who’s using the campaign, not just you.

For campaigns that are not shared, you’ll see Campaign Not Shared – No Campaign Stats:

What’s Next?

Sincere thanks from everyone at Yesware for another great year.

Have a safe and happy new year!