Each week we share sales tips for you to share with your sales team to get the week started on the right foot. Here are three to get you started.
1. Managing up-and-coming Gen Y sales pros? Let them know that self-confidence is their number one asset.
Feeling like you’re being throw to the sharks, being overwhelmed by “baptism by fire” or getting too freaked out about your lack of experience won’t do you any favors as a new sales pro. If you want your prospects to have confidence that you can add value to their business, you have to have confidence in yourself. (via How to Achieve Sales Skill #1: Have Self Confidence, Sales Machine)
2. Use the right tools to maintain your communication with prospects when you’re on-the-go.
What tools should you consider? networking, CRM, time management and file-sharing are the things you’ll want to consider for your phone or iPad. A few examples:
- Box Mobile (Box.net)
3. Did an old customer drop-off? Whether it’s been 6 weeks or 6 years, don’t hesitate to find them in your CRM, reach out and find out what happened.
It may have been a customer service issue you did or did not know about, or you may have grown complacent and thought you had a customer for life – until the competition moved in. Either way, find out where the drop-off happened, and how you can prevent it or regain a customer. (via Tending Your Client Garden, Engage Selling)
What sales tips have you read about lately that you’ll use this week? Let us know in the comments!