Last Updated: March 19, 2020
The following table sets forth the categories of personal information we have collected in the preceding 12 months, the source of that personal information, and how we have used and shared such personal information in the preceding 12 months.
|Category of Personal Information Collected||Source of Information||Purpose for Collection||Categories of Recipients|
|Contact information: such as your name, address, email address, telephone numbers, or other contact information
|From you||To communicate with you, to administer your account(s) with us, and to provide you with offers that may be of interest to you, to handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience||Our service providers, found here:|
|Purchase and order information: contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, and any communications we have received about your order or purchase||From you||To validate, confirm, verify, deliver, install, and track your order, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you||Our service providers who process and fulfill orders|
|Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code and billing address||From you and your payment card issuer||To check that the right person is using the right card or account, meets the requirements of the card brands or account issuers, and to make sure we are paid for what you buy||Our service providers who process payments for us and who are contractually required to comply with laws and requirements applicable to payment processing, which may include Payment Card Industry Data Security Standards|
|Information you provide about a third party: if you send someone else a communication from the Site, we may collect information, such as that person’s name, telephone number, email, and/or shipping address
|From you||To deliver to or communicate with the person at the address which you have requested||Our service providers|
|Legal information: flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents||From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, your and our professional advisors and representatives||To protect you, other customers and our business against criminal activities and risks, make sure we understand and can meet our legal obligations to you and others and can defend ourselves||Our service providers who help us with fraud protection and credit risk reduction, and law enforcement and other governmental authorities in accordance with applicable law|
|Preference information: your marketing preferences, your account settings (including any default preferences), any preferences you have indicated, the types of services/offers that interest you, the areas of our Site that you have visited or ways that you interact with our Site||From you, from our website technology interaction with your browser/devices and cookies and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow||To enhance your online shopping experience, including as a way to recognize you and welcome you to the Site or App, to provide you with customized Site or App content, targeted offers from others, promotions and advertising on the Site or App, through other third party sites or apps, via email, text messages, or App push notifications that are offered by us or others that might be of interest to you
|Our third party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping experiences through our Site, an App or elsewhere|
|Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details, customer testimonials||From you and your social media account provider||To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners||Our service providers who administer surveys and promotions, and our co-marketing partners|
|Personalization: your journey online and how you use our Site and App, whether and when you open our marketing emails and respond to our advertisements||From you, from our Site or App technology’s interaction with your browser or devices and cookies tracking the pages you visit||To improve our Site, products and services, customer service, and customer shopping experience
|Our third party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Site, an App or elsewhere|
|Device information: IP address, internet provider, operating system and browser used, type of device (such as laptop or smart phone or device identifier – “UDID”), device cookie settings and other device details (such as MAC address and geolocation), if you use our App and permit it to obtain your precise geolocation||From you and from our website or app technology’s interaction with your browser or devices||To make sure our website and app technology works properly with your device and make sure you can see and use our intended website and apps on the device you are using, for analytical and demographic purposes, and to provide offers that may be of interest to you. We also will use this information to protect the security and integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users||Our service providers who help us with fraud protection, and third party vendors and service providers that perform website analytic services for us or enable more relevant offers to you on our Site, an App or elsewhere|
|Information automatically collected from your browser: when you use the Site, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site or App||From you and from our website or app technology’s interaction with your browser or devices||We will use this information in an aggregated non-specific format for analytical and demographic purposes. We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users
|Our third party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on our Site, an App or elsewhere|
|Suspected crime information: details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior||From crime and fraud prevention agencies, from you, witnesses, and from the police||To protect customers, the public and our business against risks and crime, to prevent loss, to prosecute crime, and to defend ourselves||Law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors|
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Yesware and the Site do not recognize DNT.
Your California Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such request, please contact us as set forth below. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
If you are a California resident, California law also provides you with the following rights with respect to your personal information:
– The right to know what personal information we have collected, used, disclosed and sold about you. To submit a request to know, you can send us an email at firstname.lastname@example.org. You also may designate an authorized agent to make a request for access on your behalf.
– The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may send us an email at email@example.com. You also may designate an authorized agent to make a request for deletion on your behalf.
Though you have the right to opt-out of the sale of your personal information, Yesware does not sell personal information and has not sold personal information in the past.